--- title: "Help & Contact – Support Center, FAQ & More | MS WebX" description: "Find answers fast with our help search and FAQ, ask our assistant, or get in touch with our team directly. Real support from real people, every day." canonical: https://mswebx.com/contact language: en robots: index, follow og_type: website type: contact language_alternates: en: https://mswebx.com/contact.md cs: https://mswebx.com/cs/kontakt.md de: https://mswebx.com/de/kontakt.md es: https://mswebx.com/es/pongase-en-contacto-con.md fr: https://mswebx.com/fr/contacter.md hu: https://mswebx.com/hu/kapcsolat.md it: https://mswebx.com/it/contatto.md nl: https://mswebx.com/nl/neem-contact-op-met.md pl: https://mswebx.com/pl/kontakt.md pt: https://mswebx.com/pt/contacto.md ru: https://mswebx.com/ru/связаться-с.md tr: https://mswebx.com/tr/i-leti-im.md zh: https://mswebx.com/zh/联系方式.md ja: https://mswebx.com/ja/連絡先.md ar: https://mswebx.com/ar/اتصل-بنا.md ko: https://mswebx.com/ko/연락처.md pt-br: https://mswebx.com/pt-br/contato.md hi: https://mswebx.com/hi/संपर्क.md content_hash: sha256:1e7ffd3440da4179a1f1aab6cf4715789d1dca9f31e8c31ad628573ed82cc559 generated: 2026-08-11 --- > **Machine-readable Markdown rendering.** This is a Markdown representation of a web page, > served for AI agents and crawlers as a token-efficient alternative to the full HTML. > Full interactive HTML version: https://mswebx.com/contact > Canonical URL: https://mswebx.com/contact > Available languages: en, cs, de, es, fr, hu, it, nl, pl, pt, ru, tr, zh, ja, ar, ko, pt-br, hi > Change detection: `content_hash` is the SHA-256 of this document's Markdown body — everything > below this block, whitespace-trimmed, excluding the front-matter. Compare it to detect a real > content change; `generated` moves on every render and is not a change signal. # What can we help you with? Pick what fits — we’ll take it from there and try to solve it before involving a person. Search Type to search, or browse all help articles in the FAQ. Find an answer How-to, account, getting started Report a problem Something is broken or wrong Suggest an improvement An idea or feature request Business or press Partnerships, media, anything else Something else Not sure where it fits ### Common questions What does MS WebX do? MS WebX is an IT company. We build websites and web platforms, native mobile apps for iOS and Android, and we integrate AI into them — together with the SEO work that makes what we build findable. We also run our own products on the same platform we build for clients, which means the foundation is proven in production before anyone else depends on it. How does a project with MS WebX start? You describe the goal, not the technical solution. We ask questions until the scope is actually clear, then put it in writing before anything is built. If we think what you asked for is the wrong way to reach your goal, we say so before you pay for it — that conversation is cheaper than the rebuild it prevents. Do the website and the mobile app share the same backend? Yes, and more strictly than that phrase usually means. The API is defined once in PHP, and both the TypeScript client for the web and the Dart client for the app are generated from that definition. Neither is written by hand — the linter rejects a hand-written API type. So the app cannot quietly drift out of sync with the server: a mismatch breaks the build instead of breaking production. Is the 18-language support real, or machine translation on top? Real. Every page exists as its own row per language, with its own text and its own URL — this FAQ lives at /frequently-asked-questions in English and at /de/haeufig-gestellte-fragen in German, not behind a translation parameter. That means each language can be written the way people in that market actually search, and it can be corrected in one language without touching the other seventeen. [View all questions ](/frequently-asked-questions "View all frequently asked questions")Still stuck? Chat with the assistant Open a ticket ### Report a problem or request Name \* Email \*We use this only to follow up on your report. Phone optional DE +49ES +34AT +43CH +41NL +31FR +33IT +39BE +32PL +48PT +351GB +44US +1 Pick your country, then enter your number — so we can call you back. Category \*Bug — something is brokenFeature requestQuestionSomething else Subject \* Bug details (helps us reproduce it) Steps to reproduce optional What you expected optional What actually happened optional Message \* Attachment optional Choose files No file selected Optional. A screenshot helps us a lot. Send report ### Suggest an improvement Name \* Email \*We use this only to follow up on your report. Phone optional DE +49ES +34AT +43CH +41NL +31FR +33IT +39BE +32PL +48PT +351GB +44US +1 Pick your country, then enter your number — so we can call you back. Category \*Bug — something is brokenFeature requestQuestionSomething else Subject \* Message \* Send suggestion ### Business or press For partnerships, media enquiries and everything else, send us a message — we read every one. Name \* Email \* Phone optional DE +49ES +34AT +43CH +41NL +31FR +33IT +39BE +32PL +48PT +351GB +44US +1 Pick your country, then enter your number — so we can call you back. Subject \* Message \* Send message ### Let’s get you to the right place Chat with the assistant for a quick answer, or open a ticket and we’ll route it. Chat with the assistant Open a ticket